Privacy Policy

Introduction to Our Privacy Policy

At cythaneqira Financial Planning, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and financial planning services.

We believe transparency is essential when it comes to handling your personal information, especially in the context of financial services where trust is paramount.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our website:

• Contact information including name, email address, phone number, and mailing address
• Financial information relevant to our planning consultations and analytical reviews
• Communication preferences and consultation history
• Website usage data, IP address, and browser information through cookies and analytics

How We Use Your Information

We use your personal information for the following purposes:

• To provide financial planning consultations and analytical services
• To communicate with you about your subscription and appointments
• To improve our services and website functionality
• To comply with legal obligations and regulatory requirements

Legal Basis for Processing

Under Australian privacy law and international regulations, we process your data based on:

Primary Legal Basis: We process your data on the basis of consent for marketing communications and legitimate interest for service provision and business operations

Data Sharing and Disclosure

We may share your information in the following limited circumstances:

• With service providers who assist in delivering our financial planning services
• When required by law, court order, or regulatory authority
• To protect our rights, property, or safety, or that of our clients or others

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments of our systems and processes.

Your Privacy Rights

Under Australian privacy law and applicable international regulations, you have the following rights:

• Right to access your personal information and request copies of data we hold
• Right to correct inaccurate or incomplete personal information
• Right to request deletion of your personal information in certain circumstances
• Right to withdraw consent for marketing communications at any time
• Right to lodge a complaint with the Australian Privacy Commissioner

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience and analyze usage patterns. You can control cookie preferences through your browser settings.

For detailed information about our cookie practices, please refer to our Cookie Policy. Cookie Policy

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Client financial planning records are typically retained for seven years in accordance with Australian financial services regulations.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at contact@cythaneqira.com or +61 478 946 182.